Terms of Service

By accessing or placing an order on this website, you agree to the following terms.

1. Products

Product descriptions, images, and sizing charts are provided for informational purposes. Due to manufacturing or display variations, minor differences in color, measurement, or appearance may occur.

2. Orders

We reserve the right to refuse or cancel an order in cases of:

• Suspicion of fraudulent activity

• Issues with payment authorization

• Product unavailability

If an order is cancelled, you will be notified and refunded.

3. Prices

All prices are displayed in the selected currency and include taxes when applicable. Additional import duties or customs fees may apply depending on the destination country and are the customer’s responsibility.

4. Shipping

Estimated delivery times are displayed during checkout. Delivery delays may occur due to carriers, customs, or factors outside our control.
Once the order has been shipped, we are not responsible for delays caused by the carrier.

5. Payments

All payments must be successfully processed before an order is shipped.
We do not store payment details—transactions are handled securely by third-party payment providers.

6. Returns & Refunds

Returns and refunds are handled according to our Return & Refund Policy. Customers must contact us before sending any item back.

7. Limitation of Liability

We shall not be liable for indirect, incidental, or consequential damages resulting from the purchasing, shipping, use, or misuse of our products.
Our liability is limited to the total amount paid for the order.

8. Personal Data

Customer information is used only for order processing and customer service. For more details, please refer to our Privacy Policy.

9. Customer Support

For any questions regarding your order or our policies, you can contact us at:
📧 support@erynna.com