Shipping Policy

At Erynna, we understand that receiving your orders quickly and safely is essential. Each order is handled with care and attention to provide you with the best possible experience.

Order Processing:
Orders are processed within 1–3 business days.

Estimated Delivery Time:

• Standard shipping: 7–15 business days

• Express shipping: 3–7 business days (if available)
  Delivery times may vary based on destination and customs clearance.

Shipping Rates:
Shipping fees are calculated automatically at checkout based on your delivery address and total order weight.

Order Tracking:
A tracking number will be provided by email once your order is shipped so you can monitor your package until it arrives.

Responsibility for Address:
It is important to provide accurate and complete information. If a package is lost due to an incorrect address, we cannot issue a refund.

Package marked “Delivered” but not received:
If the carrier confirms delivery but you cannot locate the parcel, the claim must be submitted directly to the carrier.

Custom Duties and Taxes:
Depending on the destination country, customs duties or import taxes may apply. These charges are the responsibility of the customer.