Privacy Policy

Last updated: December 4, 2025

This Privacy Policy explains how Erynna (“we”, “us”, “our”) collects, uses, stores and protects your personal information when you access our website, make a purchase, or otherwise interact with our online services (collectively, the “Services”). By using the Services, you agree to the practices described in this Privacy Policy.

Personal Information We Collect

We may collect the following categories of personal information:

  • Contact information: name, billing address, shipping address, email address, phone number

  • Order and payment information: payment method details, transaction information

  • Account information: login credentials, preferences, saved items

  • Device and technical data: IP address, browser type, operating system, device identifiers, session data

  • Usage and interaction data: pages viewed, clicks, shopping activity, marketing preferences

  • Communication history: messages, support requests, emails

We collect information directly from you, automatically through cookies and analytics technologies, and from service providers that operate on our behalf.

How We Use Personal Information

We use personal information for purposes including:

  • Processing and fulfilling orders, payments, returns, and exchanges

  • Delivering purchased items and tracking shipments

  • Managing your account and purchase history

  • Personalizing your shopping experience and product recommendations

  • Providing customer service and responding to requests

  • Fraud detection, security monitoring, and identity verification

  • Sending marketing and promotional messages when permitted

  • Legal and compliance purposes

Disclosure of Personal Information

We may share personal information with:

  • Shopify, which hosts our store and processes certain data

  • Payment providers (e.g., banks, card processors)

  • Shipping and logistics partners

  • IT and analytics service providers

  • Advertising partners (if marketing consent is given)

  • Professional advisors and legal authorities where required

We do not sell personal information.

Relationship With Shopify

Our store is hosted by Shopify, which may collect and process personal information to support the Services. Shopify may also use aggregated data from interactions across different Shopify merchants.
For information on how Shopify handles personal information, please see Shopify’s Consumer Privacy Policy.

Cookies and Tracking

We use cookies and similar technologies to:

  • Enable website functionality

  • Personalize browsing and improve performance

  • Analyze traffic and shopping behavior

  • Provide relevant advertising

You may adjust cookie preferences through your browser settings.

Your Privacy Rights

Depending on your jurisdiction, you may have rights including:

  • Access to your personal information

  • Correction or update of information

  • Deletion of information

  • Data portability

  • Objection to marketing and profiling

  • Withdrawal of consent

To exercise your rights, please contact us using the details below. Identity verification may be required.

Data Retention

We retain personal information only as long as required to:

  • Provide the Services

  • Fulfill legal and regulatory requirements

  • Resolve disputes

  • Enforce agreements

Security

We implement administrative, technical, and physical safeguards to protect personal information. However, no transmission or storage system can be guaranteed fully secure.

International Data Transfers

Personal information may be processed in countries other than your own. Where required, we rely on recognized transfer mechanisms to protect your data.

Children’s Data

Our Services are not directed to children, and we do not knowingly collect information from individuals below the age of majority.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the latest revision.

Contact

If you have questions about this Privacy Policy or wish to exercise your rights, you can contact us at:

📧 support@erynna.com
🏢 30 N Gould St Ste R, Sheridan, WY 82801, United States